Emergency support is only a phone call away.
Ride Smart, Ride Safe, Ride Alert!

24/7 Emergency Support
The service is available 24-hours a day 365 days of the year and manned by the RIDE ALERT Emergency Response Team.

We take responsibility for contacting you – no matter how long it takes! Your RIDE ALERT register is able to record as many points of contact as you may wish to provide. The Emergency Response Team will telephone you and your alternative contacts in the manner you require. Importantly they will continue to telephone you until contact is made and there will be a full record of every telephone number called and the result.

Here is an example of a RIDE ALERT member emergency contact list from the register:

Emergency Response Team

As well as offering an identification service, we also offer the added reassurance that there is a 24/7 Emergency Support Team on call to assist if a person or horse registered with RIDE ALERT is involved in an emergency situation or if a registered piece of property has been found.

Our team, is highly trained in dealing with all kinds of emergency situations and as there are team members on duty 24 hours a day you’ll be confident knowing that there will always be someone at the end of the phone to help.


Our Commitment to Service
Ride Alert is a successful and forward thinking business, driven and supported by a committed team, dedicated to delivering the highest levels of customer service within our industry.
We are committed to protecting your privacy. As required by the Alert ID Privacy Policy, Alert ID adheres to strict security procedures in the storage and disclosure of the personal information you provide. The data is only used to process your order and provide a personal shopping experience and relationship with Alert ID. We do not sell, trade or rent your personal information to any third parties. You may notify us if you do not wish to receive details regarding promotional information through your personal account or alternatively by contacting us at feedback@ridealert.us
Precautions have been taken to ensure the security of sensitive and personal information. Credit card details are not retained on the website and are managed by our financial transaction handlers, "paypal"